Privacy Policy

Thank you for choosing to be part of our community at Loshenka (“service”, “website,” “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at contact@loshenka.net.  We reserve the right to update our Privacy Policy at any time, and the latest edit is timestamped above.

This Privacy Policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Email address
  • Username
  • Password*
  • Date of birth
  • Contact or authentication data

*Your password is automatically encrypted in our database and is not viewable to staff.

We also accept user content submissions, such as works of art and writing, in order to host and display it on our website. We claim no ownership over users' intellectual property.

Child Privacy

Loshenka is not intended for individuals under the age of thirteen years old, or the minimum age required by your local regulations, such as the Children's Online Privacy Protection Act (COPPA) in the United States, or the age stipulated by the General Data Protection Regulation (GDPR) in the European Union. Users must adhere to the age requirements set forth by the relevant regulations in their respective jurisdictions.

How do we collect your data?

You directly provide Loshenka with most of the data we collect. We collect data and process data when you:

  • Register online for our website.
  • Voluntarily complete a customer survey or provide feedback.
  • Use or view our website via your browser’s cookies.

How do we use and process your data?

We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

When and with whom do we share your data?

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

  • Data Storage Service Providers
  • Website Hosting Service Providers
  • User Account Registration & Authentication Services

Ensuring the security of your Personal Information is a priority for us. However, it's crucial to understand that no method of transmitting data over the Internet or storing information electronically can be guaranteed 100% secure. We make every effort to employ commercially acceptable measures, including the use of an SSL certificate, to safeguard your Personal Information.

What are your data protection rights?

Loshenka would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Loshenka for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Loshenka correct any information you believe is inaccurate. You also have the right to request Loshenka to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Loshenka erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Loshenka restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Loshenka’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Loshenka transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@loshenka.net

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit https://allaboutcookies.org/.

How do we use cookies?

Loshenka uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

Loshenka uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Loshenka website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us

If you have any questions about Loshenka’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at contact@loshenka.net.